We're here to help

If you are seeking help from Community Care Services you can call us at 313-389-7500 or request a call back from one of our access staff.


If there is an immediate risk of injury or death, please call 911. For a suicide prevention hotline, please call 1-(844)-623-4347.


ACT Case Manager

Job Type: full time

POSITION SUMMARY: Provides support and advocacy to clients and their families within the community to educate and promote healthy lifestyles and preventing reoccurring hospitalizations by monitoring, assessing, counseling, supporting, and empowering clients to improve their quality of life through maintaining stability in the community.


  • Provides population and age-specific case management services to clients, including assessment, linking/coordinating, monitoring, reassessment, follow-up, service plan development, resource development, transportation, and advocacy.
  • Assesses the personal needs of each consumer in such areas as living situation, mental health services, financial base, and access to medical services, as well as educational/vocational/employment/substance abuse service needs.
  • Participates with staff in the development review and the delivery of treatment plans.
  • Provides support to clients and families in identifying and accessing services as decided by the treatment plan.
  • Maintain required case management documentation.
  • Participates in in-service training, clinical supervision, consultations, utilization review meetings, and other meetings.
  • Participates with staff and conducts client group meetings related to substance abuse and mental health recovery.
  • Assists in providing education to non-CMH providers regarding MI symptoms identification/management and crisis and intervention.
  • Assists in the development of community contacts and networks with other service providers.
  • Communicates with the public regarding mental health needs and services in the community.
  • Supervises students and/or volunteers as mutually agreed.
  • Other duties may be assigned.

KNOWLEDGE AND EDUCATION: Bachelor’s Degree in a related mental health services field.

WORK EXPERIENCE: One to two years of progressively more responsible experience in a related mental health and substance abuse services field is preferred.

SPECIAL EMPLOYMENT REQUIREMENTS: All – Must have licensure in the State of Michigan in a related mental health profession or an individual with a related mental health degree hired and performing in a similar role prior to January 1, 2008. Must have a valid State of Michigan Driver’s License and access to a vehicle to use for agency business.

DD-ACT, HRT, M-COIT, or DD-OP Only – CAADC or Development Plan within six months of employment is preferred.


Job Title: Case Manager
Program: Outpatient and ACT
Unit: Lincoln Park and Taylor Outpatient; Extended Services
Reports To: Outpatient Manager and/or Coordinator
FLSA Status: Non-Exempt
Prepared By: Human Resources Director

Apply Now

  • File format must be .pdf or .doc.
    Drop files here or
    Accepted file types: doc, pdf, docx, Max. file size: 256 MB.