We're here to help

If you are seeking help from Community Care Services you can call us at 313-389-7500 or request a call back from one of our access staff.

313.389.7500

If there is an immediate risk of injury or death, please call 911. For a suicide prevention hotline, please call 1-(844)-623-4347.

Seeking Treatment?

Everything you need to know to get the process started

Locations

We have four convenient downriver locations.

COVID-19

Home // COVID-19

COVID-19 Protocols

These are challenging times and your wellness is our top priority. For your safety, we have temporarily transitioned to telehealth services. See below for the telehealth log-in instructions. For those without internet access, you will be contacted by your treatment provider at your scheduled appointment time by phone. Call 313-389-7500 if you have questions. We are here to help.

CCS Telehealth Log-In Instructions  [PRINTABLE]

Quick Links

CCS Feedback Form Pharmacy Info Privacy Policy

NEW!

COVID-19 Preparedness and Response Plan

Community Care Services has developed a COVID-19 Preparedness and Response Plan to provide a roadmap to safely return as many services as possible on-site. We recognize that there still many unknowns involved with the Covid-19 virus and modifications to the plan may be required with changing conditions and revisions by governments, regulators, and insurers. Providing effective services while maintaining the health and safety of our clients, staff, and their families is our top priority.  Click to view our Covid-19 Preparedness and Response Plan


CCS Urgent Behavioral Health Care Services

Community Care Services has been designated an Urgent Behavioral Health Care Services Provider by Detroit Wayne Integrated Health Network (DWIHN) in an effort to address the growing need for urgent behavioral health services amid the evolving issues surrounding COVID-19. Click here for more information.

Telehealth Instructions

To access the CCS telehealth site click the red box above, or type https://comcareserv.doxy.me/  into the web browser on your computer, smartphone, or tablet. You must have internet access.

1. You will see the following screen.

2. Click on “Who are you here to meet with” drop-down box, select the appropriate clinician’s name, and select “Enter Room”.

3. You will see a screen with the clinician’s name.

4. Type your name in the “Enter your name here” block, and select “Check-In”.

5. Your clinician will click on the “Start Call” option with the mouse.

 

Need help checking-in? See videos below for instructions, as a patient to access/check-in to doxy.me using Chrome, Firefox, and Safari web browsers:

Video: Checking in as a patient on Doxy.me (Chrome)

Video: Checking in as a patient on Doxy.me (Firefox)

Video: Checking in as a Patient on Doxy.me (Safari)

 

CCS Telehealth Log-In Instructions  [PRINTABLE]

Hospitality Industry Resources

For more than 35 years, Community Care Services has been committed to providing specialized outpatient treatment of mental health and substance use disorders for Wayne County residents.

We know that the restaurant, bar, and hospitality industries have been especially hard hit, and we want to reach out to this tight-knit community to provide much needed supportive services to address symptoms like anxiety, depression, struggles with substance use, or any other life changes impacted by the COVID-19 pandemic.

Effective immediately, Community Care Services will help employees by providing the services needed to cope during these difficult times, and to do so, we have designated specific resources and tools in place.

We will provide Telehealth services which include mental health and substance abuse therapy as well as assist with referrals, applying for health benefits, and other immediate resources.

We know that many of you have no income right now and no health insurance. CCS will work to identify available resources to offset the cost of services and will accept clients who have little or no insurance. The only criteria is that you must be a Wayne County resident.

Community Care Services is here to listen, to offer hope and a path forward for those who are struggling with addiction and mental health issues.

I encourage you to contact us today at 313-389-7500 or request a call back from our staff. Visit our website at comcareserv.org to learn more about us.

Thank you and be well.

Executive Director,
Community Care Services

 

FAQ

Is it safe to get therapy right now?  For the safety of our clients and staff, we have transitioned to delivering mental health therapy, substance abuse therapy, and case management services via telehealth. You can access telehealth through your phone, tablet or computer if you have internet. If you do not have internet access, then you can connect through a phone call.

Can I afford treatment?  Many of you may be without income or health insurance due to COVID-19 related layoffs and that’s okay. We are accepting clients who have little or no insurance. We will work to identify available resources to offset the cost of services. The only criteria is that you must be a Wayne County resident.

 

In The News

Local Mental Health NonProfit Wants Service Industry Workers to Know They’re Here for Them | Detroit News

Metro Detroit Nonprofit Offers Mental Health and Substance Abuse Counseling to Restaurant Workers | Eater Detroit

 

 

Crisis and Help Lines

  • Detroit Wayne Integrated Health Network (DWIHN) 24-Hour Crisis Line: 1-800-241-4949
  • The National Suicide Prevention Lifeline: 1-800-273-8255
  • Detroit Wayne Integrated Health Network (DWIHN) COVID-19 Information Line: 313-989-9333
  • Michigan Department of Health and Human Services (MDHHS): 888-PEER-753 (888-733-7753)
    This line connects individuals with certified peer support specialists who have lived experiences of behavioral health issues, trauma or personal crises, and are trained to support the callers. Open seven days a week from 10 a.m. to 2 a.m.

COVID-19 Links and Resources

Useful Links:

Tools and Resources:

Virtual Recovery Support Meetings

Alcoholics Anonymous Meetings

We recommend referring to the Southeast Michigan Alcoholics Anonymous website for online and phone meetings that have been set up by A.A. members in Area 33 in response to the COVID-19 pandemic.  CLICK HERE


Narcotics Anonymous Meetings

We recommend referring to the Metro Detroit Region of Michigan Narcotics Anonymous website for links to online meetings in response to the COVID-19 pandemic.

 

Other resources:

12 Steps.org | Listing of online 12-step meetings on various platforms

Al-Anon Electronic Meetings | Chat room for Narcotics Anonymous members. Voice, Skype, and text chat meetings

Alcoholics Anonymous Online Intergroup | Listing of online meetings from AA Intergroup.

Smart Recovery  | Message board, chat room, online meetings, and online library

Adult Children of Alcoholics

In The Rooms (Online Meetings) | Online platform supporting a wide range of 12-step and non-12 step meetings

Bridge Club Virtual Meetings | Focused on women and LGBTQIA+ folks who are sober or interested in sobriety

Refuge Recovery Online Meetings

Families Anonymous Virtual Meetings | For family/friends of those with a current, suspected or former drug problem

My Recovery | Online 12-step meetings

Soberistas | Like-minded women who are friendly, non-judgmental, and helping each other kick the booze

Sober Grid | A free online social networking platform for people in recovery

Narcotics Anonymous | Listing of online meetings provided by NA

r/redditorsinrecovery | Group goal is to discuss the various ways to achieve and maintain a life free from active addiction

Forever35 Sober | Women supporting each other through the sobriety journey

Sober Recovery | Forums for people with substance use disorder to find assistance and helpful information

r/stopdrinking | Helps its members to stop drinking

This Naked Mind Group | Focuses on discussing the role of alcohol in our lives openly, honestly, and without judgment

In The Rooms | Embraces multiple pathways to recovery, including 12 Step, Non-12 Step, wellness and mental health

Hello Sunday Morning | Supports anyone who wants to change their relationship with alcohol, in whatever form

Sober Mommies Support Group | Moms in sobriety to connect to their fellow sober mothers

LGBTteetotaler | {lace for queer, trans, and questioning folks who are sober, in recovery, or sober curious to share together

Life Ring | Abstinence-based, worldwide network of people who want to live without drugs or alcohol

The Temper | An online publication/site that explores life through the lens of sobriety, addiction, and recovery

 

Recovery Support Apps

12 Step Meditation Daily Reflections for AA, NA, Al-Anon | Features hundreds of easy-to-follow guided meditations, as well as soothing music, prayers, and 12-step recovery audio.

AA Big Book | Access to the full text of the Big Book, along with a meeting finder, podcasts, prayers, and personal stories. You can use the app to bookmark meaningful passages, make notes on individual chapters in the comment section, and search for specific keywords.

I Am Sober | Track your sober days and milestones, build new habits, and enjoy ongoing motivation from a community of people who get it.

Sober Grid | Create online profiles and interact, support, and engage with other people in recovery using a platform similar to Facebook. You can also use the app to create anonymous check-ins about whether you’re sober or not, your mood, and what’s going on.

Pink Cloud(link is external) | Find meetings near you based on your location.

SoberTool | An easy way to track your clean and sober days. The app includes daily motivational messages and reminders to keep you on target

The WEconnect | Provides you with daily reminders to stay on track with your recovery plan. You can create reminders to call your sponsor, go to a group meeting, or meditate—anything you need to provide that extra push.

COVID-19 Community Resources

Basic Needs

  • United Way  2-1-1 helpline is there 24 hours a day to connect people with the resources they need in times of crisis.

 

Health and Wellness

 

Mortgage

  • Freddie Mac Mortgage Assistance  We are taking action to help make sure homeowners with Freddie Mac-owned mortgages who are directly or indirectly impacted by COVID–19 are able to stay in their homes during this challenging time. This includes mortgage relief options for those who are unable to make their mortgage payments due to a decline in income.

 

Employment

  • COVID-19 Job Portal.  Michigan businesses are hiring job seekers for immediate openings. Over 40,000 jobs from more than 2,000 employers are available.

 

Food Distribution, Food Banks

Beaumont Health | COVID-19 Risk Assessment Tool

The Beaumont Health COVID-19 risk assessment tool allows patients to answer a series of questions about their symptoms and help them determine whether to stay at home or seek medical attention.

Click here for COVID-19 Risk Assessment

“Many people who become infected with COVID-19 can stay home and treat their symptoms with over the counter medication unless their symptoms become severe. The primary symptoms of COVID-19 are fever, cough, and shortness of breath. This online risk assessment tool will help our patients better understand what steps they should take if they are not feeling well.” – Dr. Nicholas Gilpin, Beaumont Health’s medical director of Infection Prevention and Epidemiology.

Click here for more information from Beaumont Health

Managing Anxiety and Stress

Managing Anxiety and Stress

The outbreak of coronavirus disease 2019 (COVID-19) may be stressful for people. Fear and anxiety about a disease can be overwhelming and cause strong emotions in adults and children. Coping with stress will make you, the people you care about, and your community stronger.

People with preexisting mental health conditions should continue with their treatment and be aware of new or worsening symptoms. 

Taking care of yourself, your friends, and your family can help you cope with stress. Helping others cope with their stress can also make your community stronger.

Things you can do to support yourself

  • Take breaks from watching, reading, or listening to news stories, including social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind. Try to do some other activities you enjoy.
  • Connect with others. Talk with people you trust about your concerns and how you are feeling.

Call your healthcare provider if stress gets in the way of your daily activities for several days in a row.

Sharing the facts about COVID-19 and understanding the actual risk to yourself and people you care about can make an outbreak less stressful.

 

How it spreads

Symptoms

Steps to prevent illness

What to do if you are sick

Mental health and coping

Frequently asked questions

 

PRINTABLE  Share the Facts

PRINTABLE  What To Do If You Are Sick

COVID-19 Frequently Asked Questions

Are you still seeing patients?

Yes, but not physically. As of Monday, March 23 we have transitioned to telehealth, which allows patients to continue with treatment without risk of spreading or being exposed to COVID-19. If you have internet you can log-in at your regularly scheduled appointment time. Click here for telehealth log-in and instructions.

What should I do if I don't have access to internet for Telehealth?

If you do not have access to the internet your treatment team member (therapist, doctor, case manager) will call you by phone at your scheduled appointment time. Please alert our staff if your phone number has changed.

I need urgent care. Will CCS be able to help me?

The short answer is yes. CCS has been designated an Urgent Behavioral Health Care Services Provider.

Regardless of where you’re currently getting treatment, we can see you if your provider is not available. No appointment is necessary and you can walk-in or call-in for services. For your safety, a screening process has been implemented at our physical location. If you decide to call, please inform the operator you are seeking urgent behavioral health services.

WALK-IN:
Community Care Services
26184 W. Outer Drive, Building A, Lincoln Park, MI 48146

CALL-IN: 313-389-7500

HOURS: Monday thru Friday 8:30 a.m. – 6:00 p.m.

SERVING: Adults and children from Wayne County who are experiencing an urgent mental health need.

 

Walk-in and Call-in Urgent Behavioral Health Services include:

•  Same-day access appointment for assessment/intake
•  Psychiatric evaluations
•  Medication reviews
•  Crisis stabilization
•  Peer support specialists
•  Nursing assessments
•  Medication injection

What should I do if i don't have access to a phone or the internet?

If you don’t have access to a phone or video through the internet we will set you up in an onsite telehealth room. Simply arrive at your scheduled appointment time and let the staff know you need access to a telehealth room. For the safety of others, please reschedule your appointment if you are ill.

Are you taking new patients?

Yes, we are still accepting new patients. Call CCS at 313-389-7500 between 8:30 a.m. – 4:30 p.m. to get the process started. For your safety, intake appointments will be done via phone or telehealth.

Have your hours changed?

Yes, our on-site agency hours have changed temporarily. As of Monday, March 23, 2020, our onsite/administrative hours will be 8:30 a.m. – 4:30 p.m. Your telehealth appointment may fall outside this time frame.

Is your pharmacy open?

Yes, Genoa Pharmacy is still filling prescriptions however the pharmacy counter is closed. For your safety, Genoa is offering curbside pick-up. Simply pull up to the curb, call the pharmacy at 734-333-7027, and they’ll bring out your prescription, You can also make arrangements with them to have your prescriptions mailed if you prefer.

Is your onsite lab still open?

Our onsite lab is currently closed. If you need assistance a CCS staff member will help connect with another lab in the area.

How will I get my injections?

Our nurses will be onsite at all our locations to administer injections at your scheduled appointment. In the event you are ill, we ask that you reschedule your appointment by calling 313-389-7500.

What steps are you taking to ensure your facility is safe?

Our facilities are undergoing continuous sanitation for those clients who may need to receive service within the building. In addition to our ongoing daily cleaning, we are disinfecting hotspots at regular intervals. We also have hand sanitizer available through the facility. Our staff is implementing safe practices outlined by the CDC regarding hand washing, social distancing and staying at home if ill.

Have any services been suspended due to COVID-19?

Yes. We have temporarily suspended Turning Point Clubhouse, school-based program, onsite labs, group therapy, GED classes, mobile dentistry, vision services, supported employment, supported education, and our disability attorney until further notice.

When do you expect services to resume?

We are closely monitoring the COVID-19 situation and will resume these services when we feel it is safe. We are following the recommendations by the Detroit Wayne Integrated Health Network (DWIHN), the Michigan Department of Health & Human Services (MDHHS), and the Centers for Disease Control and Prevention (CDC).

What do I do if I am having a crisis?

If it’s an emergency call 9-1-1. You can also contact the resources below:

  • DWIHN 24-Hour Crisis Line: 1-800-241-4949
  • The National Suicide Prevention Lifeline: 1-800-273-8255.